If you are not happy with your purchase for any reason, we will gladly accept the return of any product in its unused, original condition for a refund of the purchase price within 30 days of the purchase date. You must submit an RMA to receive a refund. pediped® Outlet will not provide shipping labels. You will be required to return your purchase using the carrier of your choice. When choosing a carrier, we recommend using a traceable delivery method. pediped® Outlet is not responsible for any items lost in transit. pediped® Outlet does not offer exchanges at this time. Returns will not be accepted without an RMA.
- You may return any pediped® Outlet products in their original, unused condition
- Shipping of returned products can range from 2-7 business days, depending on your carrier
- Returns are processed the same day that we receive your returned items
- Credit refunds will be issued to the original payment method within 3-5 business days
- pediped® Outlet reserves the right to refuse worn or damaged merchandise
- Items marked “Final Sale” are not eligible for returns
- Returns will not be accepted after 30 days
- Shipping costs are not eligible for a refund.
- Returns will not be accepted without an RMA
RETURN SHIPPING
You can return items for up to 30 days from the purchase date. pediped® Outlet will not provide shipping labels. You will be required to return your purchase using the carrier of your choice. When choosing a carrier, we recommend using a traceable delivery method. Please note that we do not accept returns after 30 days. You will be issued a refund for your returned item(s) on your original form of payment. Please allow 3-5 business days for your return to process.
FINAL SALE / PROMOTIONAL ITEMS
Items marked "Final Sale" are not eligible for return. Items that were awarded or free are not eligible for return.
EXCHANGES
pediped® Outlet does not offer exchanges at this time.
HOW TO MAKE A RETURN
- Go to the website and click on My Account in the upper right-hand corner
- Log in to your account using your email address and password
- Click on the order number of the merchandise you wish to return
- Check the box to the left of the item(s) you wish to return and click on the ‘Return Checked Item’ box
- Create an RMA form and submit your return request
- An email will be sent with your corresponding RMA when your return request is accepted
- Our address:
1191 Center Point Drive
Henderson, NV 89074
NOT COMPLETELY SATISFIED?
We will gladly replace any defective merchandise within 30 days of purchase. Please complete this form. This is a convenient way for you to tell us about the issue without first having to return your purchase. We apologize for any inconvenience the issue may have caused you and look forward to assisting you. Thank you for taking the time to fill out this form and for your purchase.